Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hi team! Great theme, covers almost everything. But...
We set up a couple of courses now. How do we set the tax rates for courses? Woocommerce or Academist options? I don't find it.
As of now, taxes don't appear on the course pages neither in confirmation emails. I realize that the courses are not part of the usual Woocommerce shop infrastructure. But we have to point out the tax rate on courses, too (19% on the net price). Not only on goods on the shop section.
Hi team! Great theme, covers almost everything. But...
We set up a couple of courses now. How do we set the tax rates for courses? Woocommerce or Academist options? I don't find it.
As of now, taxes don't appear on the course pages neither in confirmation emails. I realize that the courses are not part of the usual Woocommerce shop infrastructure. But we have to point out the tax rate on courses, too (19% on the net price). Not only on goods on the shop section.
Many thanks for your help!
Hi John,
Welcome to your support management and thank you for choosing our theme!
I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.
Unfortunately, there is no option for that through theme options, it would require some custom coding.
We passed this to our developers as a feature for the theme and this is going to further consideration. Thank you very much for the feedback!
For any other questions, let us know, we are here to help!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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