Comments Saúl started the conversation 1,845Elated repliedDecember 10, 2018 at 2:21pmHi Saul, Welcome to your support management and thank you for choosing our theme!I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.We can suggest you to try to download newer version of the WPBakery from this link and try to install that version: https://www.dropbox.com/sh/caqo4tn156tz05d/AAD4GIztx8by0h2N-QWUtfjma?dl=0Let us know if the issue is still present after you do this! Best regards,Marie The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
Hi Saul,
Welcome to your support management and thank you for choosing our theme!
I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.
We can suggest you to try to download newer version of the WPBakery from this link and try to install that version: https://www.dropbox.com/sh/caqo4tn156tz05d/AAD4GIztx8by0h2N-QWUtfjma?dl=0
Let us know if the issue is still present after you do this!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.