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Okay
  Public Ticket #1812059
Iphone Mobile version major issue
Closed

Comments

  • kurzik started the conversation
    December 7, 2018 at 12:12pm

    Hi there. I found a bug that is very unuseful for the users. 

    I found this on my website as well as your current theme too. 

    1. Go from Iphone http://sahel.elated-themes.com/portfolio/four-columns/ 

    2. Click on any Item to go to the Item page.

    3. Click browser Back button to return to the previous page. And you will get complete white screen. 

    Let me know how this issue can be solved. 

    tnx.

  •  1,845
    Elated replied
    December 11, 2018 at 3:03pm

    Hi there,

    I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.

    This common issue with page transitions. We can suggest you to go to the Sahel options > General and turn off Smooth page transitions. 

    Let me know if you have any other questions! 

    Best regards,

    Marie

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