Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I would wait preferably.. I have Wp Bakery Page Builder install as part of my theme and now its not working... and I am stuck and cant progress on my work/
I have the same problem, I just bougth the theme few days ago and it's should come with WP Bakery but it's not working at all... so the theme now is unusable... hope they will just buy newest version of the wpbakery and everything will be alright
Regarding the latest version of WP Bakery Page Builder, just submit a new ticket and we will provide you a link to download that plugin.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I have a client on this theme and its giving me nothing but problems. Its either I disable the Gutenberg and it disables other options or I have it enabled and the theme is not compatible. I need this fixed. Pleeeeasssse!
I am wondering if this theme is compatible with Wordpress 5.0? I don't want to update my site unless this has been verified
I would wait preferably.. I have Wp Bakery Page Builder install as part of my theme and now its not working... and I am stuck and cant progress on my work/
Thank you for letting me know. I'm not sure when support will ever get to this message since they work from oldest to newest.
I have the same problem, I just bougth the theme few days ago and it's should come with WP Bakery but it's not working at all... so the theme now is unusable... hope they will just buy newest version of the wpbakery and everything will be alright
Hello MKosev & Jose Beltran,
Please take a look at this article about it here >> https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/
Regarding the latest version of WP Bakery Page Builder, just submit a new ticket and we will provide you a link to download that plugin.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
So does this mean if I disable that option it will be compatible with Wordpress 5.0?
We really need to get this Theme Up to date!
I have a client on this theme and its giving me nothing but problems. Its either I disable the Gutenberg and it disables other options or I have it enabled and the theme is not compatible. I need this fixed. Pleeeeasssse!
Hi there,
Like I said in this ticket: https://elated.ticksy.com/ticket/1823002
With the new update of the WPBakery, you will be able to edit your pages like you used to before the new update of the Wordpress.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.