Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, I'm having problems with the elated listing plugin, it is giving me "Error 500" on my website, we could verify this with the support of wordpress.com.
There are five major reasons why these errors occur in WordPress:
Incorrect web server configuration
Incorrect folder/file permissions
Corrupt files or files that contain errors in code
PHP memory limits set too low
Conflicting third party plugins
It is possible that something was uploaded wrong or something is corrupt with your WP install.
Download a fresh copy of the theme and install it, if that does now work contact your host about the ERROR 500 HTTP as that is server related for certain, that will be able to help.
Before that, please check your server resource settings. Check/increase these values or ask your hosting service to do it for you.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, I'm having problems with the elated listing plugin, it is giving me "Error 500" on my website, we could verify this with the support of wordpress.com.
Hello,
There are five major reasons why these errors occur in WordPress:
It is possible that something was uploaded wrong or something is corrupt with your WP install.
Download a fresh copy of the theme and install it, if that does now work contact your host about the ERROR 500 HTTP as that is server related for certain, that will be able to help.
Before that, please check your server resource settings. Check/increase these values or ask your hosting service to do it for you.
You can use this plugin in order to check it >> https://wordpress.org/plugins/wordpress-php-info/
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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