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  Public Ticket #1817376
WP 5.0 - Page Editing Times Out
Closed

Comments

  • Anthony Brinegar started the conversation

    WordPress 5.0, Latest Version of Theme

    When trying to edit a page, it comes up with "The Connection was Reset" and does not allow me in to edit it.  Tested with/without the Classic Editor Plugin Installed,  does the same thing both ways.  Tried a different theme, and it allowed me to edit pages.  Switched back to this one, and the connection reset issue was back.  Tried editing multiple pages, they all had the same error.

    No other plugins (besides the Classic Editor) are installed except for what comes with the theme.  Using Demo content.

  • Anthony Brinegar replied

    I have narrowed this down a bit to two shortcodes.  If you navigate to plugins -> allston-core -> shortcodes, and replace two of the arrays with empty ones, it will allow you to Edit or Create a Page.  Those two are:

    info-box/info-box-item.php
     - allston_eltdf_icon_collections()->getVCParamsArray /* Around Line 96 */

    separator-with-icon/separator-with-icon.php
     - AllstonEltdfIconCollections::get_instance()->getVCParamsArray() /* Around Line 30 */

    So, it looks like the issue stems from something in the Icon Collections, though they seem to work fine in the other shortcodes.

  •   Elated replied privately
  • Anthony Brinegar replied

    Jerry,


    I have attempted it with and without the Classic Editor, as well as using the version of WPBakery supplied with the Theme AND the updated version (5.6).

    On two different, fresh installs of WP 5.0 and in any combination of those Plugins, the issue was there - I could not edit or create any Pages.  The only thing that allowed me to do it was either disabling the Allston Core plugin altogether, or sifting through it and commenting out certain lines of code (in my previous reply).

    Please advise.

    Thanks.

  •  1,845
    Elated replied

    Hi there,

    We can suggest you from this point to take a look at this article and add those lines of code in .htaccess file: 

    Visual Composer is not working?

    If the issue is still present, please provide us URL to your website and admin credentials so I can take a look at this. Thanks!

    Best regards,

    Marie


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