Comments 1hofman_zzz started the conversationDecember 11, 2018 at 8:01pmhttp://prntscr.com/ltpelopagebuilder not work on portfolio page!http://prntscr.com/ltpfjjand in right menu I can't add menu 1 Like 1,845Elated repliedDecember 13, 2018 at 10:13amHi there,Welcome to your support management and thank you for choosing our theme!Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.1. You can enable editor for the portfolio items in WPBakery > Role manager here:2. Can you provide us URL to your website so we can take a look at this? Did you set your menu to be Fullscreen here?Let us know! Best regards,Marie The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. hofman_zzz replied privately 1,845Elated repliedDecember 17, 2018 at 1:05pmHi there,We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.Go to the Kodell options > Header and set Minimal header type for the FullScreen menu:https://www.screencast.com/t/cDooNqE72wrpLet us know if you have any other questions!Best regards,Marie The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
http://prntscr.com/ltpelo
pagebuilder not work on portfolio page!
http://prntscr.com/ltpfjj
and in right menu I can't add menu
Hi there,
Welcome to your support management and thank you for choosing our theme!
Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.
1. You can enable editor for the portfolio items in WPBakery > Role manager here:
2. Can you provide us URL to your website so we can take a look at this? Did you set your menu to be Fullscreen here?
Let us know!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.
Go to the Kodell options > Header and set Minimal header type for the FullScreen menu:
https://www.screencast.com/t/cDooNqE72wrp
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.