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So I bought Vakker, Just one question though please, I imported the Demo I would like to know how to desable it if/when needed and go back from scratch.
Givin' you WD admin access would be useless as of today I'm having a 500 error ( which I hadn't yesterday), I suppose due to a Pluggin' incovenience, though I'm not sure of that but may be you could help me with that....
Once it's done, you can remove incorrectly installed demo or any content you already have in your installation if you install this plugin https://wordpress.org/plugins/wordpress-database-reset/ and go to Dashboard > Tools > Database Reset. Then remove user and usermeta column and validate installation reset with the code below. You can uncheck the box to retrieve activated plugins and themes.
Once it's done, activate Vakker from Dashboard > Themes and follow this instruction on how to import demo content properly
I had already contact my hosting provider for another subject and they tols me that PHP was PHP 5.4. Would that be a problem, for that matter or another ?
Besides as I didn't know when you would respond that ticket I've went through the content of my site and delete all of it so I coud start from scratch.
Now, having said that, would I nee dto do the action you describe bellow ?
On another note, I'm searching for the little widget "Scroll to discover/back to top" arrow on the bottom right of the template, I would like to implement it on my web site but couldn't find it on the menu/ options of the theme. Is it a widget to put on a sidebar or should I be looking on the option of the theme ?
If your server meets the PHP standards we mentioned in previous reply, you can simply reset your database and import demo content again. You can find detailed instructions in previous answer. If you still can't handle this, please provide us with your wp-admin details (in private reply) and a permission to wipe everything and import demo content.
Back to top button can only be turned off or on, from Elated Options > General and it's color is inherited from "Main Theme Color" option.
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thank you. I've went through the process of erasing one by one the pages; comments and everything I know I wouldn't use. So importing again the demon content is no more of actually.
Now concerning the back to top button I've find it, what I'm missing though is the "Scroll to discover" text or how to change that text ?
Further more ....I don't need the yellow sidebar that appear on the right when you click on the three lines on the right. I've noticed that these sidebar, those three lines don't exist on the Minimal Header type (instead some kind of block of a page appear as a reminder of the menu) but I really do want to use the Header expanding type ... And I don't see on the Elated options a way of disable that yellow sidebar when using the Expanding Header.
I would like very much to have your help for this, I'm not givin you id admin as the site is in maintenance mode and I think I could do it, and know how to do it anyway but let me know if you need them and I'll create some user's right for you.
It would be really helpful if you could provide us with the page where it says "scroll to discover" either from your website or our demo, so I can guide you how to change this.
"It would be really helpful if you could provide us with the page where it says "scroll to discover" either from your website or our demo, so I can guide you how to change this."
On the demo, see screenshot SansTitre#4, that's on the Homepage of the demo:
Argfff there's something else now, I had a coming soon page, and now I'm just having the footer . What could possibly get wrong, I'm just doing differents trying and saving each time. I don't get it
Unfortunately there is nothing we can do unless you can provide us with full administrative privileges over your admin panel.
Also, Elementor is a third party plugin and we cannot guaranty compatibility with our theme. You could however use the WP Bakery Page Builder that we have included with the theme that you have purchased.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
So I bought Vakker, Just one question though please, I imported the Demo I would like to know how to desable it if/when needed and go back from scratch.
Givin' you WD admin access would be useless as of today I'm having a 500 error ( which I hadn't yesterday), I suppose due to a Pluggin' incovenience, though I'm not sure of that but may be you could help me with that....
Thank you
Hello Bruce,
Thank you for choosing Elated themes.
First off, to begin with server requirements for such a complex and premium theme as Vakker.
You should get in touch with your hosting provider, making sure PHP version you're using is 5.6 or above. 7 or 7+ would be ideal.
Then, while you're there, ask them to increase or confirm these PHP values inside php.ini file
Once it's done, you can remove incorrectly installed demo or any content you already have in your installation if you install this plugin https://wordpress.org/plugins/wordpress-database-reset/ and go to Dashboard > Tools > Database Reset. Then remove user and usermeta column and validate installation reset with the code below. You can uncheck the box to retrieve activated plugins and themes.
Once it's done, activate Vakker from Dashboard > Themes and follow this instruction on how to import demo content properly
Complete Guide To Demo Import
This should be your starting point and feel free to write us if there's anything else!
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you for replying,
I had already contact my hosting provider for another subject and they tols me that PHP was PHP 5.4. Would that be a problem, for that matter or another ?
Besides as I didn't know when you would respond that ticket I've went through the content of my site and delete all of it so I coud start from scratch.
Now, having said that, would I nee dto do the action you describe bellow ?
On another note, I'm searching for the little widget "Scroll to discover/back to top" arrow on the bottom right of the template, I would like to implement it on my web site but couldn't find it on the menu/ options of the theme. Is it a widget to put on a sidebar or should I be looking on the option of the theme ?
Thank you.
Bruce M.
Hi Bruce,
If your server meets the PHP standards we mentioned in previous reply, you can simply reset your database and import demo content again. You can find detailed instructions in previous answer. If you still can't handle this, please provide us with your wp-admin details (in private reply) and a permission to wipe everything and import demo content.
Back to top button can only be turned off or on, from Elated Options > General and it's color is inherited from "Main Theme Color" option.
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Thank you. I've went through the process of erasing one by one the pages; comments and everything I know I wouldn't use. So importing again the demon content is no more of actually.
Now concerning the back to top button I've find it, what I'm missing though is the "Scroll to discover" text or how to change that text ?
Further more ....I don't need the yellow sidebar that appear on the right when you click on the three lines on the right. I've noticed that these sidebar, those three lines don't exist on the Minimal Header type (instead some kind of block of a page appear as a reminder of the menu) but I really do want to use the Header expanding type ... And I don't see on the Elated options a way of disable that yellow sidebar when using the Expanding Header.
2. I would like much to have the Social Icon on the Vertical left of the screen ( as previously ask before buyin' the theme as you can see there : https://themeforest.net/item/vakker-a-creative-theme-for-designers-and-agencies/21282505/comments) and I don't see in the option where you could assign them on the left, vertically, like on this site for example : http://www.alainm.fr/, except they're on the right but you get the idea)
I would like very much to have your help for this, I'm not givin you id admin as the site is in maintenance mode and I think I could do it, and know how to do it anyway but let me know if you need them and I'll create some user's right for you.
Hi again,
It would be really helpful if you could provide us with the page where it says "scroll to discover" either from your website or our demo, so I can guide you how to change this.
When it comes to side area opener, you can remove it if you go to Appearance > Widgets > Header Widget Menu Area https://www.screencast.com/t/kE92gqQOEl
Social icons can be included either in Appearance > Widgets > Header Widget Menu Area (right side)
or
Appearance > Widgets > Header Widget Logo Area (left side)
You can simply drag & drop Elated Icon widget to one of desired widget areas.
Icons can't be assigned vertically, as per your example, only within existing header area.
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
"It would be really helpful if you could provide us with the page where it says "scroll to discover" either from your website or our demo, so I can guide you how to change this."
On the demo, see screenshot SansTitre#4, that's on the Homepage of the demo:
Sans titre#4
Thank you very much :)
You said:
Social icons can be included either in Appearance > Widgets > Header Widget Menu Area (right side)
or
Appearance > Widgets > Header Widget Logo Area (left side)
You can simply drag & drop Elated Icon widget to one of desired widget areas.
Seems to me that I Have "Header Widget Logo Area" without any oyher precisions Left or Right .
Sans titre #5
And the again w hat would be the difference between Elated social Icon Widget and Elated Twitter Widget and Elated Instagram widget ?
Argfff there's something else now, I had a coming soon page, and now I'm just having the footer . What could possibly get wrong, I'm just doing differents trying and saving each time. I don't get it
see there: www.http://www.brucemartin.fr/
Hello again Bruce,
Unfortunately there is nothing we can do unless you can provide us with full administrative privileges over your admin panel.
Also, Elementor is a third party plugin and we cannot guaranty compatibility with our theme. You could however use the WP Bakery Page Builder that we have included with the theme that you have purchased.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
H again,
We answered on this through next ticket https://elated.ticksy.com/ticket/1823645/
We are here if you have any additional questions and have a nice day!
Best Regards,Mike
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.