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  Public Ticket #1818782
Import Demo
Closed

Comments

  •  1
    thestable923 started the conversation

    Hello -

    A client of ours really likes your Superfoods website and would like their website to look just like it. Do we need to completely rebuild the site to look like yours, or is there an easier way to import your demo and go fro there?


    Thank you!

  •  1,845
    Elated replied

    Hello,

    The easiest way to get the same website like our demo is to run import the demo. Just go to Theme Options >> Import and then replace the content. 

    Detailed guidelines >> 

    Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolution (+Contact Form 7 and WooCommerce if you plan to use shop). 

    Then you can import the demo with our OneClick (Elated Options >> Import >> All) or with native WP importer tool (Tools >> Import >> WordPress) via XML, located in the file you downloaded from ThemeForest website / XML.

    Then you can go to Appearance >> Customize >> Homepage setting >> and then choose desired homepage.

    Before that, please check your server resource settings. Check/increase these values or ask your hosting service to do it for you.

    max_execution_time = 300
    memory_limit = 128M
    upload_max_filesize = 128M
    post_max_size = 256M
    max_input_vars = 3000

    You can use this plugin in order to check it >> https://wordpress.org/plugins/wordpress-php-info/

    After you do this, you can try to import the demo or just let us know and we will try to import the demo for you. 

    Also, note that when importing a demo onto your site RevSlider slideshow has to be imported separately. To import a RevSlider slideshow from one of our demos please go to your WordPress admin panel Slider Revolution -> Import. Search for some-home-slider-X.zip located in the file you downloaded from Theme Forest / xml export folder and import that demo’s slideshow.

    Also you can follow these guidelines on how to import the demo here >>

    Complete Guide To Demo Import

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Jerry


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •  1
    thestable923 replied

    Thank you, we were able to get this to work - mostly.

    For some reason none of the sliders came over in the "All" import. They're all broken with "cannot find slider" errors on all pages. 

    Second, when we Edit a page with a slider on it, we cannot find the Revolution Slider anywhere in the blocks. Even if we remove all of the content from the page, the broken slider is stills showing up with an error. How can that be if we deleted all the content and aren't caching the page?


    Screenshot attached. Any help would be appreciated here. We're close!

  •  1,845
    Elated replied

    Hi,

    Revolution Slider files do not import automatically, and you will need to import these slides manually.

    First thing you need to make sure you've downloaded correct file from ThemeForest, from themeforest.net find the theme and in download button dropdown, select "All files & documentation".https://www.screencast.com/t/cjR7XUzcl

    Then you will need to navigate to Dashboard > Revolution Slider > Import and then browse the folder you've downloaded from ThemeForest and find the Theme Main Files > xml_export > revslider

    https://www.screencast.com/t/lHXZCZJ2xY

    Also, make sure to navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:

    https://www.screencast.com/t/ViURiMBiKi

    Giovanni


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  1
    thestable923 replied

    Perfect! Thank you kindly. That worked.

  •  1,845
    Elated replied

    You're welcomesmile.png

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.

    Thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.