Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1818960
disabel sticky menu
Closed

Comments

  • eltallerdeideas started the conversation

    I want to disable the sticky menu but the option Fixed on scroll and the others don´t do what I want. So I want to know another way I can do it or if in the code I can disable something.

    I will thanks a lot your help

  •  1,845
    Elated replied

    Hi there,

    I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.

    I can see that the header is fixed on scroll, like you set (it doesn't move on scroll, stays on the same place). 

    Set No behaviour instead of that, if you don't want your menu to appear on scroll. 

    Let me know if this is what you want to achieve.

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • eltallerdeideas replied

    Hi! What I want It´s That the menu don´t move when I scroll, and with that configuration. It do it. So, Can you help me to do something in the code or what it´s necessary to make the menu don´t move please

  •  1,845
    Elated replied

    Hello,

    You can achieve this by setting the header to Sticky, and setting a very large amount in the Scroll Amount for Sticky field:

    https://www.screencast.com/t/HUQHgyrfFh2I

    I hope this helps!

    Best regards,

    Wolfe


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • eltallerdeideas replied

    Sorry but it doesn't work, :(   the menu still appear when I scroll down, and I want that it dessappear when I scroll down

  •  1,845
    Elated replied

    Hello,

    Please note that you can set desired Header Behavior globally in Theme Options >> Header >>

    5721715081.png

    or for some specific page only within Elated Header Page settings.

    You can try to add this css underneath in Appearance >> Customize >> Additional CSS field:

    .eltd-page-header .eltd-sticky-header {
        display: none;
    }

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vlada


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • eltallerdeideas replied

    Oh!! Thanks!! the code do what I needed. Tanks for your best wishes. And all the Elated team have an excellent year!

    Thanks a lots.

    My blessings

    Regards

  •  1,845
    Elated replied

    Hi there,

    You're welcome! 

    Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads

    This way you’ll be helping us improve our support services and make them even more efficient. 

    Thank you in advance!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.