Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1819251
WPBakery Page Builder Not working
Closed

Comments

  •  1
    Teuvo started the conversation

    I updated to Wordpress 5.0 and updated to the newest WPB but when I go to edit a page it's not working? 

    Any ideas of how to trouble shoot this? 

    Sorry if it's something simple I missed. 

  •  1
    Teuvo replied

    So I realized I didn't update WPB because I don't have a license. 

    Will you be updating the theme to include a new version that is compatible with WP 5.0? 

  •  1,845
    Elated replied

    Hi there,

    This is because of the new update of the Wordpress (5.0.). What you're seeing is Gutenberg editor which became default editor with the WP 5.0. Please, follow the instructions from this link and you will be able to return classic editor: https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/

    The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.

    In the following text we'll explain how the bundled plugins work:

    Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.

    Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered. 

    You can read more about this here:
    https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

    But you can find here new version of WPBakery: https://www.dropbox.com/sh/caqo4tn156tz05d/AAD4GIztx8by0h2N-QWUtfjma?dl=0

    Let us know if you have any other qeustions! 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  1
    Teuvo replied

    Thank you for this information. 

    How would I go about using the js.composer to update WPB? 


  •  1
    Teuvo replied

    Problem solved. Thank you!

  •   Elated replied privately