Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I'm having trouble with social networks. When I click on < Connect with Instagram >, nothing happens, and I tried a thousand times, with multiple browsers to make sure. I'd like to add an Instagram post gallery on the sidebar (as seen in the attachment) so I guessed I needed to set up this before, and then add the 'Elated Instagram Widget' in the Sidebar (in Widgets).
Is it the correct way? If not, please tell me the right one.
Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads
This way you’ll be helping us improve our support services and make them even more efficient.
Thank you in advance!
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
I'm having trouble with social networks. When I click on < Connect with Instagram >, nothing happens, and I tried a thousand times, with multiple browsers to make sure. I'd like to add an Instagram post gallery on the sidebar (as seen in the attachment) so I guessed I needed to set up this before, and then add the 'Elated Instagram Widget' in the Sidebar (in Widgets).
Is it the correct way? If not, please tell me the right one.
Thanks a lot,
SIncerely,
Anouch
Hello Anouch,
We already responded to your query here https://elated.ticksy.com/ticket/1816676/
I'll close this thread.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Sean,
Yes I'm sorry I posted it twice by mistake, my bad.
Thank you,
Anouch
Hello Anouch,
It is no problem at all.
Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads
This way you’ll be helping us improve our support services and make them even more efficient.
Thank you in advance!
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.