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Everytime I write my problem I never get proper respond from your support!
I have several problems about your template and I dont need to wait whole year for those to be fixed.
I need to fix those problems because I cant understand what kind of logic it's using for the same conditions posts.
In a shop page after I click on a product photo for to look it in bigger proportion one product post it shows it with full size of it.
But for the other post its only previewed by thumbnail. Original picture size is 1920*1080 but after I click for to check in big proportion its shows thumbnail.
Hi, I requested that I just want to show those product photos big size in a frame after you click on it. It means even it's a single product photo after you click on it that must shown in a new frame with bigger size where visitor can also turn back to the product page after they shut down that picture.
It will be a single photo but must behave like galler photo.
Here under the attachement you can see that how I want it.
Now its only opening like in the second attachement.
Everytime I write my problem I never get proper respond from your support!
I have several problems about your template and I dont need to wait whole year for those to be fixed.
I need to fix those problems because I cant understand what kind of logic it's using for the same conditions posts.
In a shop page after I click on a product photo for to look it in bigger proportion one product post it shows it with full size of it.
But for the other post its only previewed by thumbnail. Original picture size is 1920*1080 but after I click for to check in big proportion its shows thumbnail.
Whats the reaoson of this.
Hi there,
Sorry to hear that, I answered this question in your other ticket #1822236. We can continue our conversation there.
Best,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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Hi, I requested that I just want to show those product photos big size in a frame after you click on it. It means even it's a single product photo after you click on it that must shown in a new frame with bigger size where visitor can also turn back to the product page after they shut down that picture.
It will be a single photo but must behave like galler photo.
Here under the attachement you can see that how I want it.
Now its only opening like in the second attachement.
Hello,
Looking at this page here, the photo is appearing like you've illustrated with the screenshot: http://www.aylinerkan.nl/portfolio-item/beauty/
https://www.screencast.com/t/uEGpl4wS
If you need further help, can you please provide the page link and explain it a bit more?
Thanks!
Best regards,
Wolfe
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.