Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
2. I verify the style worked in the browser. It does, yay!
3. I remove the style (here's what's messed up) and the style is still there.
In the browser inspector it still sees the styles in the style sheet even though they're removed.
Here are some details I've collected about this:
a. The old style is visible even incognito/private browser mode.
b. New styles added will show up visibly within the browser/website. That's right, new styles can be added via the style sheet, but old styles cannot be deleted! It's very strange.
Here's an example of the stylesheet that we're uploading via Dreamweaver vs the output we're seeing in the browser inspector. Deleting the entire style sheet doesn't even work, it will still output the last cached stylesheet? Has anyone seen this? Thanks!
I was unable to replicate this behavior. Yes the theme is creating a minified version of the css that is why you should try wiping your cash or using another device, and make sure you input the css code into Elated Options > General > Custom CSS and not the stylesheet file you are using now.
Hope this helps, if not please don't hesitate to contact us again.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hey there. This is what's happening:
1. I add a style to my child theme style sheet
2. I verify the style worked in the browser. It does, yay!
3. I remove the style (here's what's messed up) and the style is still there.
In the browser inspector it still sees the styles in the style sheet even though they're removed.
Here are some details I've collected about this:
a. The old style is visible even incognito/private browser mode.
b. New styles added will show up visibly within the browser/website. That's right, new styles can be added via the style sheet, but old styles cannot be deleted! It's very strange.
c. This happens with all plugins disabled.
Here's an example of the stylesheet that we're uploading via Dreamweaver vs the output we're seeing in the browser inspector. Deleting the entire style sheet doesn't even work, it will still output the last cached stylesheet? Has anyone seen this? Thanks!
Hello again,
I was unable to replicate this behavior. Yes the theme is creating a minified version of the css that is why you should try wiping your cash or using another device, and make sure you input the css code into Elated Options > General > Custom CSS and not the stylesheet file you are using now.
Hope this helps, if not please don't hesitate to contact us again.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.