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  Public Ticket #1832561
Problems about pre-loader and translate
Closed

Comments

  • atolyegramofon started the conversation

    Hi there,

    I've two big problems;

    First one: Pre-loader

    I’m using this theme. I have a problem that when we are opening the website (www.culter.online) the pre-loader looks like at a little bit left. It’s not center on mobile devices. How can I fix it?

    Second one: Translate

    I've made to translate from English to Turkish several times with PoEdit but there is no any changing on website or on ftp files. 

  •  1,845
    Elated replied

    Hi,

    Welcome to your support management and thank you for choosing our theme!

    1. This is probably because of some 3rd party plugin conflict with our AJAX page transitions. Page transitions create nice effects when navigating through website. When transitions are turned on, header and footer are not reloaded, only content get reloaded. This can cause issues mostly with some plugins because they demand their scripts to be loaded in header or footer and they are not. If you happen to experience this later on while you are developing your site, note that first thing to do is to turn off page transitions. Page transitions can be turned off from Elated Options > General

    2. To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang. This way, you'd be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels. These plugins are quite straight-forward and easy to use even for the least experienced users. Have in mind that only WPML is tested with our themes, so others might not work perfectly with every element of the theme, but from the feedback of our users, in most cases, there are no problems. 

    Additionally, if you want to manually translate some strings and go more into details, you can use some translation software like Poedit.  Note that when translating labels from plugins, you will generate files like domain-RU.mo and domain-RU.po. And you need to rename these to follow this expample: core-plugin-ru_RU.mo and core-plugin-ru_RU.po.

    Helpful reading: https://code.tutsplus.com/tutorials/translating-your-theme--wp-25014

    If the issue still persist please provide us a WP login credentials with a some screenshots and we will take a closer look of a issue. Thanks in advance. We are here if you have any additional questions.

    Best Regards,Mike


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • atolyegramofon replied

    Hi,

    Thank you for your reply,


    But these solutions was not solve my problems. I couldn't understand where the wrong. I've done all things, all steps. But some words is change some words is not change. 

    How can we solve these problems?

    I added some screenshots for both preloader and translations, please take a look at it.

  • atolyegramofon replied

    This post for attachment.

  •  1,845
    Elated replied

    Hi there,

    I'm sorry for the late response, it's because of the weekend days and because of the Orthodox Christmas, which was yesterday.

    1. You can fix that with this code:

    @media only screen and (max-width: 768px){
        .eltdf-st-loader .pulse_circles {
            margin: -50px 0 0 0px;
        }
    }
    

    Paste it in Appearance > Customize > Additional CSS.

    2. Can you tell me which words are not translated?

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • atolyegramofon replied

    Yes! You smashed it! :) Thank you!

    We have to translate to these words:

    *Read more - on homepage red button

    *Category, date, tags etc. on portfolio item - link: https://www.culter.online/portfolio-item/beyoglundaenkirmizi/

    *Share - on product page - link https://www.culter.online/urun/beyoglunda-en-kirmizi-aksam-ustu/


  •  1,845
    Elated replied

    Hello,

    Have you tried to change/translate these theme labels using Loco Translate plugin? With that plugin you should be able to translate mostly all theme labels.

    or you can try to add this css underneath in Appearance >> Customize >> Additional CSS field:

    .eltdf-portfolio-single-holder .eltdf-ps-info-holder .eltdf-ps-info-item.eltdf-ps-categories .eltdf-ps-info-title {
        font-size: 0;
    } .eltdf-portfolio-single-holder .eltdf-ps-info-holder .eltdf-ps-info-item.eltdf-ps-categories .eltdf-ps-info-title:after {
            font-size: 16px;
        line-height: 1.75em;
        content: 'SOME TEXT CATEGORY'
    } .eltdf-portfolio-single-holder .eltdf-ps-info-holder .eltdf-ps-info-item.eltdf-ps-date .eltdf-ps-info-title {
        font-size: 0;
    } .eltdf-portfolio-single-holder .eltdf-ps-info-holder .eltdf-ps-info-item.eltdf-ps-date .eltdf-ps-info-title:after {
            font-size: 16px;
        line-height: 1.75em;
        content: 'SOME TEXT DATE'
    } .eltdf-portfolio-single-holder .eltdf-ps-info-holder .eltdf-ps-info-item.eltdf-ps-tags .eltdf-ps-info-title {
        font-size: 0;
    } .eltdf-portfolio-single-holder .eltdf-ps-info-holder .eltdf-ps-info-item.eltdf-ps-tags .eltdf-ps-info-title:after {
            font-size: 16px;
        line-height: 1.75em;
        content: 'SOME TEXT TAGS'
    }
    9488220484.png

    Theme labels can be changed or translated to your language with poedit software which is native wordpress way - following guide may be helpful http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3) or any other plugin for translation such as Loco translate plugin https://wordpress.org/plugins/loco-translate/ and here is beginners guide https://localise.biz/wordpress/plugin/beginners

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vlada


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • atolyegramofon replied

    Hi again;

    I couldn't found "read more" so I cannot change it.


  •  1,845
    Elated replied

    Hello,

    You can try to add this css underneath in Elated Options >> General >> Custom JS field:

    jQuery('a.vc_gitem-link.vc_general.vc_btn3.vc_btn3-size-md.vc_btn3-shape-rounded.vc_btn3-style-flat.vc_btn3-color-juicy-pink').text('TEST');
    7297035297.png

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vlada


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • atolyegramofon replied

    Hi,

    Unfortunately, it doesn't work. 

    Do you have another idea?

    Thanks for you support,

    Best

  •  1,845
    Elated replied

    Hello,

    Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.