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  Public Ticket #1833249
Problem with testimonial.
Closed

Comments

  • Techtall started the conversation
    December 26, 2018 at 3:56pm

    There is a problem with testimonial as mention on the picture below the text are cut (not properly visible). I have highlighted the section with white circle. Please look at those last words which are half cut.

     

  •  1,845
    Elated replied
    December 27, 2018 at 8:57am

    Hello,

    As we can see there are only this testimonials and they display nicely. 

    7010386178.png

    If there are some other testimonials please provide us link of page. 

    Let us know if there is anything else.

    Best Regards,

    Nicolas

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  • Techtall replied
    January 6, 2019 at 3:01pm

    Please look into these pictures. The text are not properly visible to the area that are at the right hand side. 

  •  1,845
    Elated replied
    January 11, 2019 at 8:44am

    Hi there,

    I can suggest you to try to set some margin to the text:

    .eltdf-testimonials-holder.eltdf-testimonials-light .eltdf-testimonial-author, 
.eltdf-testimonials-holder.eltdf-testimonials-light .eltdf-testimonial-text, 
.eltdf-testimonials-holder.eltdf-testimonials-light .eltdf-testimonial-title {
    margin-right: 60px;
}

    ... in that page backend (where you set your testimonials) here:

    1487894771.png


    And set to the Elements holder item some padding, for example:

    9.5% 35% 9.8% 0

    ... here:

    1863395894.png

    Let us know if you have any other questions! 

    Best regards,

    Marie

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Techtall replied
    February 16, 2019 at 10:25am

    Greetings,

    I am still having trouble with the testimonial section. I have done exactly as instructed but still the text for one of of the post is not totally visible.

    I have attached the picture below. Please look at the word "that"

  •  1,845
    Elated replied
    February 21, 2019 at 10:59am

    Hello,

    You can try to add this css underneath in Appearance >> Customize >> Additional CSS field:

    @media only screen and (max-width: 1024px) {
    .eltdf-testimonials-holder.eltdf-testimonials-simple .eltdf-custom-testimonials-slider-holder .eltdf-custom-testimonials-slider .eltdf-slider-item .eltdf-testimonial-text-holder .eltdf-testimonial-title {
        font-size: 30px;
    }
    }
    4987015447.png


    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.