Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, loving the new theme! Setting it up to use for my online portfolio.
Could you please help me and tell me where the far left social media icons that are actually on their side, are located in the back end? I've looked through the widget spots and can not seem to find it.
Would you also be able to send a screen shot of the different layouts for the footer? I was testing out the footer with buttons and only the Footer Top Column 1 was showing (it's not been removed from my site).
If the issue still persist please send us a WP admin login credentials and we will investigate and provide you a further information. Thanks in advance.
We are here if you have any additional questions.
Best Regards, Mike
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Please see attachment for screenshot. They are located on the left side of the website. I've located when I can change the social accounts in the Brynn backend. Please specify where you change the color of these.
As for the footer, terrible way to propose the solution -- "probably you can see footer types on our demo page" -- there is no page to showcase the footers and the ways to set them up. Please send screenshots of examples of the footers.
Could you please provide us with your wp-admin details so we can log in and provide you with an exact solution to the problems you are experiencing with our theme's setup?
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, loving the new theme! Setting it up to use for my online portfolio.
Could you please help me and tell me where the far left social media icons that are actually on their side, are located in the back end? I've looked through the widget spots and can not seem to find it.
Would you also be able to send a screen shot of the different layouts for the footer? I was testing out the footer with buttons and only the Footer Top Column 1 was showing (it's not been removed from my site).
Thank you in advance!
Hi,
Welcome to your support management and thank you for choosing our theme!
We cant locate a Social icons on your site, please send us a link of page with a screenshot. Thanks.
Probably you can see a footer types on a our demo: http://brynn.elated-themes.com/landing
If the issue still persist please send us a WP admin login credentials and we will investigate and provide you a further information. Thanks in advance.
We are here if you have any additional questions.
Best Regards, Mike
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please see attachment for screenshot. They are located on the left side of the website. I've located when I can change the social accounts in the Brynn backend. Please specify where you change the color of these.
As for the footer, terrible way to propose the solution -- "probably you can see footer types on our demo page" -- there is no page to showcase the footers and the ways to set them up. Please send screenshots of examples of the footers.
Hello again Sarah,
Could you please provide us with your wp-admin details so we can log in and provide you with an exact solution to the problems you are experiencing with our theme's setup?
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.