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Okay
  Public Ticket #1834603
wpbakery editor
Closed

Comments

  •  1
    7daywebdesign started the conversation

    I imported the demo content and when I try to edit, I get a strange editing screen. I would prefer to use the visual editor wpbakery. I am getting a strange screen. Please see the attached.

  •   Elated replied privately
  • John replied

    great question! Will you integrate the latest version of PageBakery, compatible with WP 5.0?

  • pputlitz replied

    You are using the Gutenberg Editor. You need to ensure Visual Composer is enabled and running. One way to do this is to disable Gutenberg Editoy by installing the classic editor and setting Visual Composer as primary. 

  •  1,845
    Elated replied

    Hello,

    Please take a look at this article about it here >> https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/

    Please note that we cannot share URL to download the latest version of WP Bakery PB here in Public ticket, so just submit a new (Private) ticket and we will provide you with the latest version of this plugin.

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards,
    Jerry


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