Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Thank you for getting back to me. It appears on the SAHEL demo homepage. I know it's in the widget area, but when I imported the widget the text appeared horizontal and not like the demo screenshot attached.
Hi Marie, I've attached a screen view of my widget area, I don't have an area called 'Elated Content Side Areas' at all. Rather, one that is called 'Content Side Area' and there isn't a 'rotate widget' section within it. Please help?
I'm sorry for the late response, it's because of the weekend days and because of the Orthodox Christmas.
Here is the widget area:
But if you want to set that widget area on that page you will have to go to the page backend and there set that widget area and rotation like on the image that I've provided on the previous ticket.
If you still have some issues, please provide me admin credentials so I can take a look. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
How can I reproduce the vertical text as seen on the sahel demo.
I've gone through the documentation and it doesn't shed any light on it.
This is as close as I can get and not looking so good :)
Hello,
Please send us the page from demo where you've seen this.
Also, you should consider importing demo content to replicate everything you see in live preview on your side.
Complete Guide To Demo Import
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Thank you for getting back to me. It appears on the SAHEL demo homepage. I know it's in the widget area, but when I imported the widget the text appeared horizontal and not like the demo screenshot attached.
Thank you. Jade
Hi there,
I can see that you've removed it probably. Here is the options for that in page backend:
Just set which widget area you like and how you want to rotate it.
If you still have some issue, let me know and provide me admin credentials so I can take a look. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Marie, I've attached a screen view of my widget area, I don't have an area called 'Elated Content Side Areas' at all. Rather, one that is called 'Content Side Area' and there isn't a 'rotate widget' section within it. Please help?
Hi there,
I'm sorry for the late response, it's because of the weekend days and because of the Orthodox Christmas.
Here is the widget area:
But if you want to set that widget area on that page you will have to go to the page backend and there set that widget area and rotation like on the image that I've provided on the previous ticket.
If you still have some issues, please provide me admin credentials so I can take a look. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I followed your instruction, thank you for explaining it.
It made the homepage go all funny so I have just decided not to have it if it is going to make the homepage all skewiff.