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  Public Ticket #1837264
Mobile site doesnt look good
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Comments

  • BEAUTIFULSOULO started the conversation

    my mobile site is a bit of a mess. The logo stays dead center and is large plus it also prevents the menu from being used because it's in the way, and also because it's a link so it just goes right back to the homepage. 

    I dont mind that it's a link. But how do I make the logo smaller on the mobile page so that I can view my mobile site?

    It blocks the counter completely 

  •  1,541
    Elated replied

    Hi there,

    That is because the logo for the mobile menu is to large for the mobile header:

    4049349717.png

    Try to upload smaller logo for the mobile version here:

    1659581394.png

    The way logo dimensions work:

    Maximum logo height is determined by the header height option in Theme Options > Header.

    As for the logo image itself, because of retina displays, image dimensions are being divided by 2. So if you upload the logo that is 100x100, the actual dimensions on desktop will be 50x50.

    In case you want a logo that is 100x100, you need to upload an image that is 200x200, and set the header height to 100.

    So in your case, you can for example upload logo for the mobile that has height of the 160px. 

    Best regards,

    Marie


    Customer Support

    Here you could check our work :) !

  • BEAUTIFULSOULO replied

    This worked! Thank you!

  •  1,541
    Elated replied

    Hello,

    You're welcome. 

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vlada


    Customer Support

    Here you could check our work :) !

  • BEAUTIFULSOULO replied

    update: 

    The mobile site is fine. But then when you go to certain pages, it gets large. Aaaaandddd blocks the menu again. 

    The large I've attached is my about us page

    Attached files:  Screenshot_20190107-032917_Chrome.jpg

  • BEAUTIFULSOULO replied

    need a response 

  • BEAUTIFULSOULO replied

    On some of my pages, the logo is small and doesn't overtake the page and menu. But on the "about the company page" the logo is still large and takes over the page on the mobile site like the attachments. It even stickies to the bottom and covers the entire page. 

    Also, how to I stop the menu on the top from stickying to the page. I do not want it covering the page items when they are scrolling? (attached)

  •   Elated replied privately
  • BEAUTIFULSOULO replied

    I made it pretty clear exactly which pages the issue exists on. Its not the coming soon page its the about our company section which is important. The coming soon page is only temporary. 

    Its not a plug in and I changed my logo to make it small which is why it is small on every other page. 

  • BEAUTIFULSOULO replied

    Its also really important that you are not in maintenance mode when you look at it. Because obviously thats not helpful. Its also important to look at the right page. 

    About our company

    https://keepmeforeva.com/about-us/

    Its definitely covering the page. I removed the sticky image because it scrolls with the page and the logo still shows up even if I remove the sticky. I made sure that the uploaded image is only 160px x 160 so its small enough to where this shouldn't be happening but it still is. 

  • BEAUTIFULSOULO replied

    this is what's happening

    Attached files:  Screenshot_20190111-153044_Chrome.jpg

  •   BEAUTIFULSOULO replied privately
  •  1,541
    Elated replied

    Hi there,

    I tried to login with these credentials but I couldn't:

    5331103687.png

    I can see that logo here is to large:

    1574698238.png

    Please, check if you added here the right size of the logo (160px for example) in Elated options > Logo:

    8854958525.png

    but also in that particular page backend:

    3595271454.png

    Maybe in page backend is set larger logo and that overwrites your option from the global options. 

    If you still have issues with this, please provide us proper admin credentials so we can see what can cause this. Thanks! 

    Best regards,

    Marie


    Customer Support

    Here you could check our work :) !

  • BEAUTIFULSOULO replied

    I thought that I did that. You were right this was the issue and uploading my small logo worked. 

  • BEAUTIFULSOULO replied

    you can mark this as closed.