Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I had my landing home page all set up with a landing loading page with an animated text that says my name and a background color. All of a sudden, when I tried to publish yesterday all my website I had to pospone it due to the fact that this doesn't work and that even though my menu on the landing page is also set up, it doesn't appear.
Could you help me with this?
I don't know that has changed those two things, as the rest of the pages seem fine.
I've just checked this on your website and as you can see in the following screenshots it seems like everything looks / works fine >>
If the problem still persists please be more specific about it (some specific OS, browser, device...), provide me with the exact page link(s) where this is happening, and I can take another look. Some screenshots can be helpful as well.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vlada
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vlada
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi!
I had my landing home page all set up with a landing loading page with an animated text that says my name and a background color. All of a sudden, when I tried to publish yesterday all my website I had to pospone it due to the fact that this doesn't work and that even though my menu on the landing page is also set up, it doesn't appear.
Could you help me with this?
I don't know that has changed those two things, as the rest of the pages seem fine.
Thank you for your help.
Kind regards
Hello,
I've just checked this on your website and as you can see in the following screenshots it seems like everything looks / works fine >>
If the problem still persists please be more specific about it (some specific OS, browser, device...), provide me with the exact page link(s) where this is happening, and I can take another look. Some screenshots can be helpful as well.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vlada
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi!
Thanks, I was able to sort it out myself.
Kind regards
Hello,
I'm glad you've manged to solve it.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vlada
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.