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Dear Sirs, save pages is not working at all and also the style-sheet for creative pages is not working incl. to define a proper menue on the left side and on the right side. Do I need the visual composer for this, it cost me a lot and I have already two licenses which I dont use. Even I dont like it, because I work also with elementor. the template looks good but is not working properly.
I'm sorry for the late response, it's because of the weekend days and because of the Orthodox Christmas, which was yesterday.
Regarding this particular issue, most likely the dynamic.css file not being generated.
Reasons why this wouldn't be working are:
a. Security or some other plugin. Please try to deactivate all your third party plugins, except plugins that came bundled with the theme and see if it helps. If the issue disappears, activate your plugins one by one and see if you can find the one that is causing the issue.
b. Permissions on JS and CSS folders, you need to FTP into your hosting and set permissions to 755 on theme/css and theme/JS folders. You can contact your hosting to do that for you.
c. PHP settings on the server - for this you can try different PHP version (anything in between 5.6 and 7.0). And you should contact your hosting to check on why the PHP scripts are not being executed, and files are not being generated.
d. You can try adding this to wp-config.php:
define('FS_METHOD', 'direct');
The plugins that you got after the purchase are called bundled (Visual composer also) and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
Dear Sirs, save pages is not working at all and also the style-sheet for creative pages is not working incl. to define a proper menue on the left side and on the right side. Do I need the visual composer for this, it cost me a lot and I have already two licenses which I dont use. Even I dont like it, because I work also with elementor. the template looks good but is not working properly.
Hi there,
I'm sorry for the late response, it's because of the weekend days and because of the Orthodox Christmas, which was yesterday.
Regarding this particular issue, most likely the dynamic.css file not being generated.
Reasons why this wouldn't be working are:
a. Security or some other plugin. Please try to deactivate all your third party plugins, except plugins that came bundled with the theme and see if it helps. If the issue disappears, activate your plugins one by one and see if you can find the one that is causing the issue.
b. Permissions on JS and CSS folders, you need to FTP into your hosting and set permissions to 755 on theme/css and theme/JS folders. You can contact your hosting to do that for you.
c. PHP settings on the server - for this you can try different PHP version (anything in between 5.6 and 7.0). And you should contact your hosting to check on why the PHP scripts are not being executed, and files are not being generated.
d. You can try adding this to wp-config.php:
define('FS_METHOD', 'direct');The plugins that you got after the purchase are called bundled (Visual composer also) and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
You can read more about this here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Can you tell me what did you meant with "style-sheet for creative pages is not working"? I didn't quite understand this. Thanks!
Best regards,
Marie
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