Hi there,

Welcome to your support management and thank you for choosing our theme!

Check with your hosting provider which PHP version and PHP resources do you have. Requirements for the theme to have successful installation and demo import are:

1. PHP version should be between 5.6. and 7.2.

2. PHP resources should be:

max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 128M;
post_max_size = 256M;
max_input_vars = 3000;

If the values are lower that the requirements, please ask them to increase it for you.

After you do that, installation of the theme should work. But if you're still have some issues with this, let us know and provide us admin credentials so we can take a look and investigate this further more.

Also, you can try to upload your theme using FTP client if you still have some issues after setting those values. 

FTP upload - If you would like to install the Academist theme via FTP, please follow these steps:

1. 1. Extract the academist.zip file you previously located. You should now see a folder named academist
   2. Using an FTP client, login to the server where your WordPress website is hosted
   3. Using an FTP client, navigate to the /wp-content/themes/ directory under your WordPress website's root directory
   4. Using an FTP client, upload the previously extracted academist folder to the themes directory on your remote server

Looking forward to hearing from you!

Best regards,

Marie