Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I have a problem with WP Bakery Page Builder (Editeur de Page) that no longer works properly.
It seems that version 5.5.5 is no longer compatible with the version of Wordpress 5.0 It also tells me that the compatibility with version 5.0.2 of Wordpress is unknown. After updating this version of Wordpress the extension does not work. I went back to the old version of Wordpress (5.0) but that does not change anything. What do I have to do to find a correct operation of the plugin like before? Thank you!
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vlada
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
I have a problem with WP Bakery Page Builder (Editeur de Page) that no longer works properly.
It seems that version 5.5.5 is no longer compatible with the version of Wordpress 5.0
It also tells me that the compatibility with version 5.0.2 of Wordpress is unknown. After updating this version of Wordpress the extension does not work.
I went back to the old version of Wordpress (5.0) but that does not change anything.
What do I have to do to find a correct operation of the plugin like before?
Thank you!
i am also facing same problem
Hi @Alok_kumar_pandey,
Please submit the ticket so we can help you with that! Thanks in advance!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Great, it works! Thank you!
Hello,
You're welcome.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vlada
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.