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I have the header background color set to white and it looks that way on Safari, but on Chrome, Firefox and some Internet Explorer the header background is transparent. I cannot figure out why this is the case or how to fix the issue.
Any update to offer please?? This is really a problem on my site because it's forcing the main navigation to be transparent and the coloring makes it hard for the visitor to navigate. Please help asap!
We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.
In order to fix the issue you mentioned navigate to Elated Options > Header > and set the Background Transparency to 1.
Also navigate to Pages > All Pages > Edit Home official page and scroll down to Header section. Here you have to change the Background Transparency as well to 1.
This should fix the issue, if it occurs on any other page make sure to repeat the second part for that particular page as well.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Ok, so now I see the issue thank you for the help. Now my problem is that I guess I didnt realize that each individual page I have set up has its own custom header colors overriding the default. So now I have 213 pages I need to go into and set the header options for "default." Do you know of a way to make this setting a global setting so I can do it one time and have it apply to all the pages, rather than have to go through all 213 pages and make that change?
We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.
Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads
This way you’ll be helping us improve our support services and make them even more efficient.
Thank you in advance!
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi there,
I have the header background color set to white and it looks that way on Safari, but on Chrome, Firefox and some Internet Explorer the header background is transparent. I cannot figure out why this is the case or how to fix the issue.
Please help! :)
Dan
Any update to offer please?? This is really a problem on my site because it's forcing the main navigation to be transparent and the coloring makes it hard for the visitor to navigate. Please help asap!
Hello Dan,
We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.
In order to fix the issue you mentioned navigate to Elated Options > Header > and set the Background Transparency to 1.
Also navigate to Pages > All Pages > Edit Home official page and scroll down to Header section. Here you have to change the Background Transparency as well to 1.
This should fix the issue, if it occurs on any other page make sure to repeat the second part for that particular page as well.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you - Yes, I can understand you are busy.
Ok, so now I see the issue thank you for the help. Now my problem is that I guess I didnt realize that each individual page I have set up has its own custom header colors overriding the default. So now I have 213 pages I need to go into and set the header options for "default." Do you know of a way to make this setting a global setting so I can do it one time and have it apply to all the pages, rather than have to go through all 213 pages and make that change?
Thank you again,
Dan
Hello again Dan,
The way the theme is setup page settings override any global settings within the theme. So unfortunately it can't be as simple as that.
However, you can use the following code to override all settings:
header.eltdf-page-header { background-color: rgba(255, 255, 255, 1)!important; } .eltdf-light-header .eltdf-page-header>div:not(.eltdf-sticky-header):not(.fixed) .eltdf-main-menu>ul>li>a { color: #333; } .eltdf-light-header .eltdf-page-header>div:not(.eltdf-sticky-header):not(.fixed) .eltdf-main-menu>ul>li.eltdf-active-item>a, .eltdf-light-header .eltdf-page-header>div:not(.eltdf-sticky-header):not(.fixed) .eltdf-main-menu>ul>li>a:hover { color: #6aabe2; }Simply add it to the Appearance > Customize > Additional CSS.
Hope this helps and if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
THANK YOU! This is SO helpful I really appreciate it it saves me tons of time.
Have a great day!
Hello again Dan,
We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.
Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads
This way you’ll be helping us improve our support services and make them even more efficient.
Thank you in advance!
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Great - just did! 5-stars for sure...
Thank you!