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  Public Ticket #1844882
Single Product Page - Reveal Footer Glitching
Closed

Comments

  •  1
    thestable923 started the conversation

    Hi. Is there a way to fix how the reveal footer is glitching on pages with less content? Right now it's glitching pretty bad, here's an example: https://www.solonutrition.com/product/chocolate-brownie-bliss/ 

    If there's no way to fix this, is it possible to set the single product page to use the non-reveal footer?

    Thank you!

  •  1,845
    Elated replied

    Hi there,

    I took a look at your page and it seems like it's working ok: https://www.screencast.com/t/BEnTRZB6a

    If you want to set your footer not to be uncoverning, you can do that on your default shop page here:

    3139464255.png

    And this will apply on your single product pages. 

    Let us know if you have any other questions!  

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  •  1
    thestable923 replied

    Thank you for that information. My last question is "How do I access my default shop page?" When I go to pages, there isn't a page labeled Shop. When I go to the page itself: https://www.solonutrition.com/shop/ there is no "edit page" option.


    Is there a different way to access the shop page itself?


    Thank you kindly!

  •  1,845
    Elated replied

    Hi there,

    I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.

    In WooCommerce > Settings > Products you have here which page is set as your default shop page:

    2844410769.png

    Just search that page in Pages. 

    Let me know if you managed this!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  1
    thestable923 replied

    Hello. This isn't working as I had hoped. I create a new shop page and use Elated blocks to add a product list. I add testimonials below that, and when I preview the page everything is visible as expected.

    The second I switch this to my default shop page, the testimonials disappear, as well as any other content I added to that page.

    I need to be able to add content to the shop page, specifically testimonials. How can I do this if changing this new shop page to the default wipes out all the Elated Builder content as soon as it's set as the shop default page?


    Thank you.

  •  1
    thestable923 replied

    Update: I found a function to redirect my shop page to the new page, and kept the WooCommerce default where it was. This works now.

    However, this answers only part of my question. I am now able to add custom content to my all products page, but this doesn't effect the single product view pages. How do I add custom content (like testimonials) to the single product view pages?


    Thank you kindly for your help!

  •  1,845
    Elated replied

    Hi there,

    Sorry for the late response. I'm glad that you've managed that. 

    This means that you will have to do some customization to the single product page, probably to override that template. Unfortunately, this some custom coding and we are not in the position to take any kind of work that are related to customization, it's not in our support scope. 

    You can take a look at this article for example, how you can override Woocommerce templates: https://zemez.io/wordpress/support/how-to/override-woocommerce-template-files/ and this article where you can find the sturcure of the template files: https://docs.woocommerce.com/document/template-structure/

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.