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  Public Ticket #1846957
Get In Touch Page
Open

Comments

  • gmerite started the conversation

    Hi,
    I have two problems on the Get In Touch page (copy of the original Get In Touch page from the demo). I have an image still showing up in the background and I can't find where it comes from. I believe it's the landing-slider-middle-1.png picture from the Media.
    Enclosed is a picture of what I'm seeing.

    Also, on that page only, despite turning off the Initial Load Animation, the OLD animation (Sahel) still appears.
    I changed that setting in General too, it works just fine in others pages but not on this one.

    Attached files:  Screen Shot 2019-01-08 at 4.16.33 PM.png

  •  1,542
    Elated replied

    Hi there,

    Welcome to your support management and thank you for choosing our theme!

    It seems like this is added on some row:

    5744655830.png

    ... as a background image. Go to the Row settings and there you can find it:

    5134432919.png

    Can you provide us admin credentials so we can take a look? Did you remove it from general options and page options also?

    Best regards,

    Marie


    Customer Support

    Here you could check our work :) !

  • gmerite replied

    Thank you that's what I needed !

  •  1,542
    Elated replied

    Hello,

    You're welcome. Please let us know if there is anything else we can do for you, thanks!

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads  This way you’ll be helping us improve our support services and make them even more efficient.

    Thanks & Regards, 

    Vlada


    Customer Support

    Here you could check our work :) !