Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.
Did you import our demo? This is something that goes with our demo content. Let me know!
The plugins that you got after the purchase are called bundled (WPBakery) and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
Hi,
how do I build a course page exactly like this (http://esmarts.elated-themes.com/course/it-training/) since it does not come when I bought the template?
I have no interest in buying the wpbakery license
Hi there,
We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.
Did you import our demo? This is something that goes with our demo content. Let me know!
The plugins that you got after the purchase are called bundled (WPBakery) and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
You can read more about this here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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