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Configure two evaluations for two different courses, when the test is done the questions are answered correctly but when it is finished all the questions appear as incorrect.
Video attachment of the problem, I appreciate your time I remain attentive
Welcome to your support management and thank you for choosing our theme!
We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.
Please try to disable any third party plugins you might have and see if that fixes the issue.
If not could you please provide us with your wp-admin details so we can log in and investigate this further?
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
In order for the test to register the question you need to set the questions points. You can do this by navigating to Elated LMS > Preguntas > edit the question you'd like and scroll to Signo de interrogación where you need to add the amount of points the question is worth. After saving this option the tests should work fine.
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi
Configure two evaluations for two different courses, when the test is done the questions are answered correctly but when it is finished all the questions appear as incorrect.
Video attachment of the problem, I appreciate your time I remain attentive
Hello there,
Welcome to your support management and thank you for choosing our theme!
We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.
Please try to disable any third party plugins you might have and see if that fixes the issue.
If not could you please provide us with your wp-admin details so we can log in and investigate this further?
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello again,
In order for the test to register the question you need to set the questions points. You can do this by navigating to Elated LMS > Preguntas > edit the question you'd like and scroll to Signo de interrogación where you need to add the amount of points the question is worth. After saving this option the tests should work fine.
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.