Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
This did work but I am still having an issue with the slider not going all the way to the edge of the page. If you see here on my attachment you can see on the left and white, a white space.
You're welcome. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
For some reason, my menu is white which makes my site unusable. How can I change this?
Its white when you first go to the page and then shows up when you start scrolling.
How do I make it to where the rev slider covers the ENTIRE TOP portion of the page ?
Hi there,
In Elated options > Header you have 1st level menu, 2nd, 3rd and here is where you can add those colors:
Make sure that your header is transparent (Elated options > Header):
Set some color and transparency to 0. And in that page backend set content padding to be 0:
Let me know if you managed this!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
This did work but I am still having an issue with the slider not going all the way to the edge of the page. If you see here on my attachment you can see on the left and white, a white space.
Everything else you said worked well.
Hi there,
We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.
That is because Passepartout is enabled on your homepage:
Just set this to "No" and white borders will disappear.
Let me know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
This solved the issue. Thank you!
You can mark this as closed!
Hello,
You're welcome. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.