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Okay
  Public Ticket #1852254
White Menu Items
Closed

Comments

  • BEAUTIFULSOULO started the conversation

    For some reason, my menu is white which makes my site unusable. How can I change this? 



  • BEAUTIFULSOULO replied

    Its white when you first go to the page and then shows up when you start scrolling. 

    How do I make it to where the rev slider covers the ENTIRE TOP portion of the page ? 


  •   BEAUTIFULSOULO replied privately
  •  1,845
    Elated replied

    Hi there,

    In Elated options > Header you have 1st level menu, 2nd, 3rd and here is where you can add those colors:

    2586633359.png

    Make sure that your header is transparent (Elated options > Header):

    2299329713.png

    Set some color and transparency to 0. And in that page backend set content padding to be 0:

    3477269759.png

    Let me know if you managed this! 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • BEAUTIFULSOULO replied

    This did work but I am still having an issue with the slider not going all the way to the edge of the page. If you see here on my attachment you can see on the left and white, a white space. 


    Everything else you said worked well.



  •   BEAUTIFULSOULO replied privately
  •  1,845
    Elated replied

    Hi there,

    We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.

    That is because Passepartout is enabled on your homepage:

    6583864360.png

    Just set this to "No" and white borders will disappear. 

    Let me know if you have any other questions!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • BEAUTIFULSOULO replied

    This solved the issue. Thank you!


    You can mark this as closed!

  •  1,845
    Elated replied

    Hello,

    You're welcome. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.