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  Public Ticket #1852514
Color options
Closed

Comments

  • giannivandort started the conversation

    Hi,


    We notice that the changing the primary color, the original color stays on some places but also on the menu items. See screenshot.

    We also notice that we can not change the font of the menu? How do we change that?

  •  1,845
    Elated replied

    Hi there,

    Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.

    If it's part of the shortcode and set in the shortcode, you will have to change it there. Also some will have to be set with CSS like that line on hover:

    .eltdf-main-menu>ul>li.eltdf-active-item>a .item_text:before {
        border-bottom: solid 2px #65494f;
    }
    .eltdf-main-menu>ul>li>a .item_text:before {
        border-bottom: solid 2px #65494f;
    }
    .eltdf-testimonials-holder.eltdf-testimonials-slider .eltdf-testimonial-text-holder:after {
        border-right-color: #65494f;
    }
    

    Those words you can change inside of the shortcode:

    1067537365.png

    Go to the Academist options > Header and there you can find 1st, 2nd, 3rd level menu and these are the option for the menu items:

    9349547797.png

    Let us know if you have any other questions! 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  •   giannivandort replied privately
  •   giannivandort replied privately
  •  1,845
    Elated replied

    Hi there,

    We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.

    1. Can you send me screenshots of that part so I can help you with this? For example, you can change font on every button with this code:

    .eltdf-btn {
        font-family: serif!important;
    }
    

    2. This depends on screen you're having. If you want to achieve this, you can set some other padding for this screen size:

    9635091666.png

    Here in the page backend:

    9914147506.png
    56.3% 11% 14% 8.5%
    

    3. About the maps, something is not set properly in the process of getting API key:

    9147293496.png

    Please try setting your Google API this way:

    1. Can you check on your API project credentials https://www.screencast.com/t/xdAyvtxAWBZ

    Are set to None https://www.screencast.com/t/x5Rh6DVgwS2V 

    https://www.screencast.com/t/ij0cpa85qeSZ

    2. Go to https://console.developers.google.com/apis/ and find your Google maps API key for the project you have created https://www.screencast.com/t/Mh1ufqIC 

    Go to API Library https://www.screencast.com/t/O3nGuDDxHJE6 

    Search for Places and enable Google Places API Web Service https://www.screencast.com/t/SXqZ2qxjb0 

    3. Search for Geo and enable these services https://www.screencast.com/t/TZk7Dds1 

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • giannivandort replied

    Hi Marie,

    I don't see any place where I need to fill in my ID or key for Google?
    For the button fonts, why doesn't your theme uses the font settings for this? So weird to have to go into the code and adjust It there additionally. I pasted your code into the css of that page but I don't see any difference on the button. I'm not a css guy... Please fix this.

    I love the theme but its so confusing and not user-friendly :(

  • giannivandort replied

    Also see attached, those title shortcode fonts are not the fonts we selected in the settings?

  •  1,845
    Elated replied

    Hi there,

    I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.

    Go to the Academist option > General and there you can find that field:

    7869567136.png

    Can you provide us URL and admin credentials to your website so I can take a look why this is not applied? Thanks!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   giannivandort replied privately
  •  1,845
    Elated replied

    Hi there,

    I created one test page with the section title shortcode and the font title is Roboto which you can set in Academist Options > Fonts > H2 style. When i change this option title font is changed so I couldn't replicate this issue. Can you please provide page link so I can investigate further with this page from the screenshot?

    4223025207.png

    Best,

    George


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • giannivandort replied

    Hi

    On your screenshot you can see for yourself that is not Roboto font in the shortcodes titles? The regular title is indeed Roboto, but all the shortcodes - including the one in your screenshot - show the Poppins font which is your theme demo font. Please fix asap.

  •  1,845
    Elated replied

    Hello,

    I've just checked this out on your website and as you can see in the following screenshot and on this test page >> http://www.theartist.be/subsite/test/ Section Title is using Roboto font indeed.

    9697027317.png

    But if your are referring to text within some other section, please provide me with the exact page link(s) where this is happening, and I can take another look. 

    For instance, you can use this custom css for Titles within Accordions >>

    .eltdf-accordion-holder .eltdf-accordion-title .eltdf-tab-title {
        font-family: Roboto,sans-serif;
    }


    2294410752.png


    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.