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  Public Ticket #1857286
WP Bakery
Closed

Comments

  • motsbro started the conversation

    Bought the Search and Go template  and installed default data but can not edit any pages (drafted in visual composer) as theme came with WP Bakery which doesn't recognize existing content. WordPress 5.0.3

  •   Elated replied privately
  • bensprodigy replied

    I downloaded the updated plugin and uploaded it to my site, but the editor is still broken. I can't see any changes yet. I've also submitted a private ticket.

  •   Elated replied privately
  •   motsbro replied privately
  •  1,845
    Elated replied

    Hi there,

    Please provide a link to your site so we can log in and inspect on this further.

    Regards,

    Marco


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •   motsbro replied privately
  •   Elated replied privately
  •   motsbro replied privately
  •  1,845
    Elated replied

    Hello,

    In order to enable WPBakery Page Builder for WordPress (formerly Visual Composer) on Different Post Types like Posts or Portfolio Pages.

    You need to navigate to Dashboard > WPBakery Page Builder > Role Manager > choose a role > set Post types to Custom > check the post types where you want a builder to show in.

    5206382732.png


    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   motsbro replied privately
  •  1,845
    Elated replied

    Hello,

    1. Sorry but I'm not sure I understood your inquiry well. Could you please be more specific about it and I will try to assist you with that as soon as possible. Some screenshot can be helpful as well.

    Please look at the screenshot below in order to see how some sections within portfolio listing page (back-end mode) can be hidden.

    3746029307.png

    2. We have tested this functionality in our demo and the issue is present too. We are so sorry for this, we have forwarded this issue to our dev team and they will try to fix it in some future update. 

    Once again we are sorry for this, and we will try to implement fix for you soon.

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.