Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I've imported the demo content many, many times, referring to various sources including the documentation that comes with the theme download, as well as pages like this: https://elated.ticksy.com/article/12621/ No matter how many times I try, the menu at the bottom is broken (as is the logo image at the top left) – maybe more, but that's what I've noticed on the Main Home page. Please let me know what the problem might be.
I've just tried to check this out on your website, but it seems like you activated default wp theme >> http://postimg.cc/KKVSVDZx
Anyhow, according to screenshot that you provided in your first query, it seems like you set some (main) menu navigation as footer navigation. Try to create a new Menu in Appearance >> Menus >> and then go to Appearance Widgets >> desired footer column widget area >> and then choose previously created menu.
That should do the job.
If the problem persists, just provide me with your wp-admin credentials (please check if there is some security plugin for blocking our IP address 217.24.19.189 or country Serbia) and I will try to assist you with that as soon as possible.
We are waiting your response.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I've imported the demo content many, many times, referring to various sources including the documentation that comes with the theme download, as well as pages like this: https://elated.ticksy.com/article/12621/ No matter how many times I try, the menu at the bottom is broken (as is the logo image at the top left) – maybe more, but that's what I've noticed on the Main Home page. Please let me know what the problem might be.
Hi there,
Welcome to your support management and thank you for choosing our theme!
I can not access your website unfortunately:
Please, let me know when I can access and take a look. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Never mind, I've taken care of it myself. (I still don't know how to fix it, but I've done away with it altogether.)
Hello,
I've just tried to check this out on your website, but it seems like you activated default wp theme >> http://postimg.cc/KKVSVDZx
Anyhow, according to screenshot that you provided in your first query, it seems like you set some (main) menu navigation as footer navigation. Try to create a new Menu in Appearance >> Menus >> and then go to Appearance Widgets >> desired footer column widget area >> and then choose previously created menu.
That should do the job.
If the problem persists, just provide me with your wp-admin credentials (please check if there is some security plugin for blocking our IP address 217.24.19.189 or country Serbia) and I will try to assist you with that as soon as possible.
We are waiting your response.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.