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Okay
  Public Ticket #1863368
waiting for help - responsive top bar
Closed

Comments

  • facialbar561 started the conversation

    Hello I understand that you only work between monday and friday but I submitted a private ticket and would be super grateful for help as its been 4 days ago for me. 

    Thank you very much 


  •  1,845
    Elated replied

    Hello,

    I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.

    Please note that we've already answered on your previous ticket.

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    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

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