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  Public Ticket #1864071
Instagram
Closed

Comments

  •  3
    Anneke Fourie started the conversation
    January 22, 2019 at 8:27am

    Error message when trying to connect Instagram

  •  1,845
    Elated replied
    January 24, 2019 at 11:46am

    Hello,

    Regarding the Instagram issues, please navigate to:
    your-website.com/wp-admin/options.php page

    Then find all the _instagram_ fields and delete them:

    5064103165.png

    If you want to change the Instagram account, navigate to:

    www.instagram.com and make sure you are logged out.

    Then navigate to Theme Options > Social Networks > Connect with Instagram.

    - Also note that some web servers don't allow editing the database through options.php, so you might need to access database directly.

    OR you can try to install this 3rd party plugin for that >> https://wordpress.org/plugins/instagram-feed/

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir

    The Elated Support Center has been moved to our centralized support platform. 

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