Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Purchased this theme thinking it came with Visual Composer and Slider Revolution as it states within the product description but it is nowhere to be found. Please see red boxed section within attachment towards description of product.
Please install all the plugins that we bundled with our theme through Appearance > Install plugins and if you continue to struggle provide temporary wp admin credentials so we can install this plugins for you.
Best,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Purchased this theme thinking it came with Visual Composer and Slider Revolution as it states within the product description but it is nowhere to be found. Please see red boxed section within attachment towards description of product.
Hi there,
Thanks for writing in.
Please install all the plugins that we bundled with our theme through Appearance > Install plugins and if you continue to struggle provide temporary wp admin credentials so we can install this plugins for you.
Best,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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