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I'd appreciate if you could give me some more information about the problem, as well as the pages where this is happening. Also, it would be helpful to know on what devices this problem occurs.
I just checked 3 portfolio items and all of them have video playing both for mobile and desktop, have a look
When I use the Video upload of the Portfolio post type, sometimes the videos does not show up in the page, specially in the mobile version.
Hello,
I'd appreciate if you could give me some more information about the problem, as well as the pages where this is happening. Also, it would be helpful to know on what devices this problem occurs.
I just checked 3 portfolio items and all of them have video playing both for mobile and desktop, have a look
https://www.alassayel.com.om/portfolio-item/1st-customer-service-conference/
https://www.alassayel.com.om/portfolio-item/lessons-in-motivations/
https://www.alassayel.com.om/portfolio-item/the-power-within-new-era-of-human-capital/
Looking forward to your feedback.
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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Hi,
Yes I am seeing this. But it is not regularly showing. sometimes it is not there.
Hello again Edwin,
Could you please provide us with links and screenshots of when and where this issue occurs?
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.