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  Public Ticket #1874867
Demo Portfolio Images Replacement
Closed

Comments

  • nanloguero started the conversation

    I've been trying to edit the demo content of the Masonry II portfolio page. To be more specific, I want to replace the images with my own. However, I don't see the option on the portfolio list item where I can do this. I went to the WPBakery Settings and under the Role Manager tab I switched the Post types from Pages Only to Custom and I enabled post, page, portfolio-item and product. I applied this action under Administrator, Editor, Author, Contributor and Shop Manager. I saved the changes but I still can't see the images on the Masonry II portfolio page to replace them. Could you please assist me with this? 

  •  1,845
    Elated replied

    Hello,

    Please note that you cannot add/alter or remove some Portfolio item within Portfolio List settings, because you need to do that separately for each Portfolio item under Brynn Portfolio options >> 

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    Then you can choose some predefined Portfolio Type for that portfolio item >>

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    Or if you want to create some own layout of that page by using WP Bakery PB, you can choose Portfolio Custom Type >>

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    Then you can add use any WP Bakery shortcode (element) in order to add some desired content on that page.

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    After that you can go to alter your Portfolio List page >> and then in Portfolio List settings >> choose desired Portfolio List template, number of columns, one-category and all other settings for that shortcode.

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    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • nanloguero replied

    Thank you for your reply. I understand that I'm not able to edit a Portfolio item within the Portfolio List settings but even when I do it separately for each Portfolio item as you said, I still don't find a way to include/add these separate Portfolio items to the Portfolio list. In other words, I can't visualize the Portfolio items on the portfolio page that contains them. So how am I supposed to edit the way I want the Masonry II page if all it contains is a Portfolio list which doesn't display its Portfolio items? This is very confusing and impractical. Maybe if you show me the process of including new Portfolio items separately to the existing Portfolio list on the Masonry II page, I can get an idea of how these new images can be customized separately and then integrated on the portfolio page through this Portfolio list. I'm looking forward to hearing back from you soon. Thank you for your assistance in advance.

  •  1,845
    Elated replied

    Hello there,

    Thanks for writing in!
    We are very sorry about the delay!

    Please note that Portfolio list shortcode is rendering portfolios based on the criteria which are set in the shortcode on the page and weather certain portfolio item is going to be rendered on a page or not depends only on the fact if that portfolio fall under criteria you have set in the shortcode.

    So for example if you set number of portfolio to -1 , and don't set any other criteria all the portfolios you have ever created will be shown on a page:

     

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    Please let us know if there is something else we can do for you!

    Thank You, Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.