Comments edwardsilha started the conversationJanuary 30, 2019 at 10:15pmWhen trying to upload the theme I get the error "The link you followed has expired. " I have tried this on 2 CLEAN installs of WP 4.9.9 and 5.0.3 I have also gone as far as unzipping the theme and FTPing it and the child theme. When I try to activate either I get the white screen of death. I'm not a noob, but there must be something wrong w/ the theme files. (Note, I CAN install 'other' themes without issue)edwardsilha repliedJanuary 31, 2019 at 3:53pmSolved this by changing this value in php.ini - 'post_max_size = 64M' 1,845Elated repliedJanuary 31, 2019 at 8:56pmHi there, Thanks for writing in, we are glad that you manage to solve this on your own. Here are the recommended php parameters: max_execution_time = 300; memory_limit = 128M; upload_max_filesize = 128M; post_max_size = 256M; Let us know if you need anything else.Best, George The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
When trying to upload the theme I get the error "The link you followed has expired. "
I have tried this on 2 CLEAN installs of WP 4.9.9 and 5.0.3
I have also gone as far as unzipping the theme and FTPing it and the child theme.
When I try to activate either I get the white screen of death.
I'm not a noob, but there must be something wrong w/ the theme files.
(Note, I CAN install 'other' themes without issue)
Solved this by changing this value in php.ini - 'post_max_size = 64M'
Hi there,
Thanks for writing in, we are glad that you manage to solve this on your own. Here are the recommended php parameters:
Let us know if you need anything else.
Best,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.