Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
UPDATING PORTFOLIO ITEMS AND PAGES TAKES YOU TO 404 ERROR PAGE
I've been using the template and everything seem to be working fine. all of a sudden each time i edit a Page or Portfolio Item and update it, it takes me to a 404 error page.
I don't know why but I've cleared cache, logged in and out severally, change permalink, disabled plugins it still didn't work.
Also you can try to contact your service hosting provider and ask them to help you with this error.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I'm glad you've managed to solve this issue on your website.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
UPDATING PORTFOLIO ITEMS AND PAGES TAKES YOU TO 404 ERROR PAGE
I've been using the template and everything seem to be working fine. all of a sudden each time i edit a Page or Portfolio Item and update it, it takes me to a 404 error page.
I don't know why but I've cleared cache, logged in and out severally, change permalink, disabled plugins it still didn't work.
Hello,
I've just checked this out in your back-end and as you can see in the following screenshots it seems like everything works / looks fine >>
If the issue still persists, please check this article about it >> http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error
Also you can try to contact your service hosting provider and ask them to help you with this error.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks. It was a server issue. I've fixed it.
Hello,
I'm glad you've managed to solve this issue on your website.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.