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I got the Mr SEO package without a purchase ID for the slider revolution stuff. I thought it'd be the only problem, so I bought the plugin slider revolution to go fast without texting you.
Except that when I import my theme, the testimonials, gallery, etc... don't import themselves.
I don't mind spending a little time adding your samples one by one even if it should have been imported automatically, but I don't even find them in the folder.
Where can I find the testimonials, gallery etc... to put them on the website ? The main home is full of holes because of the fact these things aren't there.
We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.
1- The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
2- Revolution Slider files do not import automatically, and you will need to import these slides manually.
First thing you need to make sure you've downloaded correct file from ThemeForest, from themeforest.net find the theme and in download button dropdown, select "All files & documentation".
Then you will need to navigate to Dashboard > Revolution Slider > Import and then browse the folder you've downloaded from ThemeForest and find the Theme Main Files > xml_export > revslider
Also, make sure to navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:
As for the other parts that you mentioned did not import, this should have been done once you imported the demo if you have enabled the elated Core plugin before starting the import. Restarting the import is the only possibility I would suggest doing that. Make sure you follow the instructions bellow:
Step 1 - PHP resources
Since WordPress themes get more robust and complex, it's necessary that you release some more power from server. You can do that by editing php.ini file that you can find on your server, or contact your hosting service to do this for you. Make sure you meet these requirements and please don't skip this step, since it's probably the most important:
You should also make sure PHP version on your server is updated. 5.6 will do the job.
Step 3 - Disable Plugins
You should disable ALL plugins except: -Contact Form 7
-Elated Core (CPT)
-WooCommerce (if you plan to use shop)
Step 4 - Import
We advise that you do this from Google Chrome, no matter the Operating System. Go to Theme Options > Import. On your keyboard press F12 and select "Console" view.
If you wish to import all demo content (pages, posts, widgets, options) you should choose "All" for "Import type" field. And if you wish to import media library for our theme, check "Yes" for "Import Attachments"
Then hit "Import" and follow console view. If you see any red error showing up, you should refresh the page and try again.
Repeat the process until demo import is completed, following a successful "Import Completed" message, without errors in the console.
Step 5 - Enable Plugins
You should go to Dashboard > Plugins and enable all plugins.
Step 6 (optional) - Remove extra menu items
If you imported demo content multiple times, it's possible that you duplicated menu items several times. You should install this helpful plugin https://wordpress.org/plugins/quick-remove-menu-item/ Then go to Appearance > Menus and remove duplicated menu items.
Hi,
I got the Mr SEO package without a purchase ID for the slider revolution stuff. I thought it'd be the only problem, so I bought the plugin slider revolution to go fast without texting you.
Except that when I import my theme, the testimonials, gallery, etc... don't import themselves.
I don't mind spending a little time adding your samples one by one even if it should have been imported automatically, but I don't even find them in the folder.
Where can I find the testimonials, gallery etc... to put them on the website ? The main home is full of holes because of the fact these things aren't there.
Thanks for your time
Hello there,
We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.
1- The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
You can read more about this here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
2- Revolution Slider files do not import automatically, and you will need to import these slides manually.
First thing you need to make sure you've downloaded correct file from ThemeForest, from themeforest.net find the theme and in download button dropdown, select "All files & documentation".
Then you will need to navigate to Dashboard > Revolution Slider > Import and then browse the folder you've downloaded from ThemeForest and find the Theme Main Files > xml_export > revslider
Also, make sure to navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:
As for the other parts that you mentioned did not import, this should have been done once you imported the demo if you have enabled the elated Core plugin before starting the import. Restarting the import is the only possibility I would suggest doing that. Make sure you follow the instructions bellow:
Step 1 - PHP resources
Since WordPress themes get more robust and complex, it's necessary that you release some more power from server. You can do that by editing php.ini file that you can find on your server, or contact your hosting service to do this for you. Make sure you meet these requirements and please don't skip this step, since it's probably the most important:
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 128M;
post_max_size = 256M;
Step 2 - PHP version
You should also make sure PHP version on your server is updated. 5.6 will do the job.
Step 3 - Disable Plugins
You should disable ALL plugins except:
-Contact Form 7
-Elated Core (CPT)
-WooCommerce (if you plan to use shop)
Step 4 - Import
We advise that you do this from Google Chrome, no matter the Operating System.
Go to Theme Options > Import. On your keyboard press F12 and select "Console" view.
If you wish to import all demo content (pages, posts, widgets, options) you should choose "All" for "Import type" field.
And if you wish to import media library for our theme, check "Yes" for "Import Attachments"
Then hit "Import" and follow console view.
If you see any red error showing up, you should refresh the page and try again.
Repeat the process until demo import is completed, following a successful "Import Completed" message, without errors in the console.
Step 5 - Enable Plugins
You should go to Dashboard > Plugins and enable all plugins.
Step 6 (optional) - Remove extra menu items
If you imported demo content multiple times, it's possible that you duplicated menu items several times. You should install this helpful plugin https://wordpress.org/plugins/quick-remove-menu-item/
Then go to Appearance > Menus and remove duplicated menu items.
Also- The version of WP Bakery that you are using is not compatible with WordPress version 5.0. Here is a link to the latest version of WP Bakery Page Builder for WordPress (formerly Visual Composer): https://www.dropbox.com/sh/bskqr661h4pswh9/AAAZtcJXTYMj_ee_J-A2mGIfa?dl=0
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
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