Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I can honestly say I have never experienced such a nightmare getting a theme to work as I have with this one! it takes days for anyone to respond and I am now well behind deadlines to get this completed. I paid $50 in the end to get it installed as I started to question my own ability.
You have installed it and the same issue, the search bar on home page 4 is still not there!!
plus i am now locked out of the site as you done a fresh install
on verge of demanding a refund as into the second week and no joy with this site!!!!!!!!!!!!
This issue is happening when there's no api key in Theme Options > General and in Listings > Settings field. Please generate google api key and paste it to these two field and the search from will render like shown here:
I just populated these two field with random characters for demo purposes.
I hope this helps!
Best,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
1- You can change the image if you navigate to Pages > All Pages > edit Home 4 > scroll down to the row of the element you want to change and edit the Empty space shortcode(see image bellow)
2- You can find that in the header topbar. It can be found at Appearance > Widgets > Header Top Bar Right Column > Elated Login(see image bellow)
If the top bar is not visible on your website you have to navigate to Elated Options > Header > Top Bar > set it to yes(see image bellow)
Also you will have to check this setting for every page you want it to show up on by navigating to Pages > All Pages > edit the page of your choosing > Elated Header > Top Area > Header Top Bar > and set it to yes(see image bellow)
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Also please provide us with your wp-admin details(in a private ticket) so we can log in and provide exact instructions for any issue that you may yet have?
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I can honestly say I have never experienced such a nightmare getting a theme to work as I have with this one! it takes days for anyone to respond and I am now well behind deadlines to get this completed. I paid $50 in the end to get it installed as I started to question my own ability.
You have installed it and the same issue, the search bar on home page 4 is still not there!!
plus i am now locked out of the site as you done a fresh install
on verge of demanding a refund as into the second week and no joy with this site!!!!!!!!!!!!
Hello David,
I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.
I tried to login with some credentials that you've provided earlier to my colleague, but I couldn't:
Can you provide me proper ones so I can see what is the issue with search bar on your homepage?
Thanks in advance!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
https://consciouslinks.com/wp-admin/
shirley
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Thank you as I just cannot seem to get the search bar on the home screen
Hi David,
This issue is happening when there's no api key in Theme Options > General and in Listings > Settings field. Please generate google api key and paste it to these two field and the search from will render like shown here:
I just populated these two field with random characters for demo purposes.
I hope this helps!
Best,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thank you I will try that
one more thing please
on the home page you can change the elements on the end but where do you change the image I can see the place to change the video
also where is the button link for members to join and login as described and featured on your demo site?
Hello again,
1- You can change the image if you navigate to Pages > All Pages > edit Home 4 > scroll down to the row of the element you want to change and edit the Empty space shortcode(see image bellow)
2- You can find that in the header topbar. It can be found at Appearance > Widgets > Header Top Bar Right Column > Elated Login(see image bellow)
If the top bar is not visible on your website you have to navigate to Elated Options > Header > Top Bar > set it to yes(see image bellow)
Also you will have to check this setting for every page you want it to show up on by navigating to Pages > All Pages > edit the page of your choosing > Elated Header > Top Area > Header Top Bar > and set it to yes(see image bellow)
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Also please provide us with your wp-admin details(in a private ticket) so we can log in and provide exact instructions for any issue that you may yet have?
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.