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Okay
  Public Ticket #1885870
categories_portfolio
Closed

Comments

  • coravee started the conversation

    Dear Bjorn team,

    I don't understand why in the section "related" articles for portfolio items the categories associated with such articles are not the one defined for said articles, but are the one that correspond with the categories selected for the portfolio item showcased on the page.

    I don't know what to do so the right categories can appear.

    Thank you in advance,

    Regards,

    C.

  •  1,845
    Elated replied

    Hello there,

    We are sorry for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. We hope you can understand.

    This is unfortunately how the functionality is set up at the time. However I was able to apply a simple fix to it and it should work properly now. Please replace the file in the following location:

    bjorn\wp-content\plugins\eltd-core\post-types\portfolio\templates\single\parts

    with the one attached bellow. That should take care of the issue.

    Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,

    Sean


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