Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Welcome to your support management and thank you for choosing our theme!
You've probably didn't import our demo content, I can assume. Please, follow this article for successful demo import and those steps: Complete Guide To Demo Import
If you have some issues with this, please let me know and provide me admin credentials so I can take a look. Thanks in advance!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I have installed allston.zip and allston-child.zip. But I don't see theme activated. Please help!
Hi there,
Welcome to your support management and thank you for choosing our theme!
You've probably didn't import our demo content, I can assume. Please, follow this article for successful demo import and those steps: Complete Guide To Demo Import
If you have some issues with this, please let me know and provide me admin credentials so I can take a look. Thanks in advance!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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