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  Public Ticket #1890149
Logo options not working
Closed

Comments

  • Monogramme started the conversation

    I've been delaying the use of the support for some time thinking it could be solved but now it's getting really annoying. 


    Can you explain to me why, when i update the logo and upload my own it does not update on the front?????


    Please help me fix this quickly.

  •  1,845
    Elated replied

    Hi there,

    Thanks for writing in.

    There's two ways to set your logo on the page, through global theme options in Theme Options > Logo and in local page options. 

    Please open your page editor and scroll down to the logo section, and make sure you replaced default logo here also.

    If the Page Options are set, these options will override the Global Options. So if you want all pages to use same options, you want to set these Page Options to "Default" value, only then it will use whatever you have set in Global Options.

    I hope this helps!

    Best,

    George



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