Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I have submitted a ticked for 5 days now and no response from you guys, i am issues with theme's search bar not displaying on my home place, please look into it and revert, i am already behind schedule.
I purchased a premium theme of BizFinder WordPress Theme, i have installed the theme and imported all demo data, i am still customizing the theme, i discovered the Search Feature is not displaying on the site, though when i inspect the code, it shows that its there but its not displaying.
I also discovered that the Listing Category does not display on the home page.
Welcome to your support management and thank you for choosing BizFinder!
The features connected to Listings may not work properly if you do not have a google map API key. Please make sure you acquire one and copy it into Elated Options > General > Google API(see image bellow)
If you're having troubles with this here is a helpful link for creating a google API key:
I have submitted a ticked for 5 days now and no response from you guys, i am issues with theme's search bar not displaying on my home place, please look into it and revert, i am already behind schedule.
I purchased a premium theme of BizFinder WordPress Theme, i have installed the theme and imported all demo data, i am still customizing the theme, i discovered the Search Feature is not displaying on the site, though when i inspect the code, it shows that its there but its not displaying.
I also discovered that the Listing Category does not display on the home page.
Hello there,
Welcome to your support management and thank you for choosing BizFinder!
The features connected to Listings may not work properly if you do not have a google map API key. Please make sure you acquire one and copy it into Elated Options > General > Google API(see image bellow)
If you're having troubles with this here is a helpful link for creating a google API key:
https://www.wpgmaps.com/documentation/creating-a-google-maps-api-key/
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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