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Okay
  Public Ticket #1893746
Error is One theme
Closed

Comments

  • Siddharth1981 started the conversation
    February 13, 2019 at 5:53am

    Error in installing theme. Please advice what to do.  

  •  1,845
    Elated replied
    February 14, 2019 at 11:08am

    Hi there,

    Welcome to your support management and thank you for choosing Onea!

    Check with your hosting provider which PHP version do you have. Requirements for the theme are:

    1. PHP version should be minimum 5.6.

    If it's lower than that value, please ask them to increase it for you.

    Let us know if this is what caused the issue, so we can investigate this further more. Thanks! 

    Best regards,

    Marie

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