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  Public Ticket #1895793
No contact in footer on mobile
Closed

Comments

  • Zaneta started the conversation
    February 14, 2019 at 12:00pm

    Hi!

    When I open my webpage in footer on PC i got information about Zoomarchitects, Contact and Instagram pics. 

    On mobile I don't. Can you help me on that?


    BR,

    Zaneta


  • Zaneta replied
    February 19, 2019 at 2:54pm

    Hi!

    Can you help me with it?!


    BR,

    Żaneta

  •  1,845
    Elated replied
    February 20, 2019 at 1:07pm

    Hello,

    You can try to disable Uncovering Footer option in Theme Options → Footer →

    8133231341.png
    That should do the job.

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Zaneta replied
    February 21, 2019 at 11:12am

    Hi! 

    Can I hide one of 3 footers in mobile version?

    In PC i got 3 footers. Last one is with instagram. In mobile version I don't want it to be seen. 

  •  1,845
    Elated replied
    February 26, 2019 at 12:52pm

    Hello,

    You can try to add this css underneath in Appearance >> Customize >> Additional CSS field:

    @media only screen and (max-width: 1024px) {
    footer .eltdf-footer-top-holder .eltdf-column-content.eltdf-grid-col-6 .widget.eltdf-custom-font-widget {
        display: none;
    }
    }
    3049403262.png


    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards,
    Vladimir

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Zaneta replied
    March 2, 2019 at 10:18am

    But it still shows instagram on mobile devices. It doesn't show on iPad, but on S8 or iPhone it does.

  •  1,845
    Elated replied
    March 7, 2019 at 10:17am

    Hi there,

    I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.

    If you want to remove Instagram feed on smaller devices you can do that with this code:

    @media only screen and (max-width: 768px) {
footer #eltdf_instagram_widget-3 {
    display: none!important;
}
}

    Let me know if you have any other questions! 

    Best regards,

    Marie

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.