Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
1- Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
2- I have just checked this on your website and as you can see in the following screenshot it seems like everything works and looks just fine >>
3- I have just checked this as well on your website and as you can see in the following screenshot it seems like everything works just fine >>
4- If you open the developer console you will see that there are multiple 503 errors(see image bellow). Any error starting with 500 and upwards is a server error and is not a product of the theme. You can read more about this here:
Hi!
I have two questions about your theme:
1) I have a course with multiple teachers but when I created the course, I only could add one teacher. How can I add multiple teachers in one course?
2) The Burger Menu doesn't work in mobile version. How to solve it?
I attached you the screenshot.
Saludos!
lila.
Also, I found another issue, when you see the home page, the filter course doesn't work.
when you click in any category filter, doesn't work.
Thanks
Hello Lila,
1- Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
2- I have just checked this on your website and as you can see in the following screenshot it seems like everything works and looks just fine >>
3- I have just checked this as well on your website and as you can see in the following screenshot it seems like everything works just fine >>
4- If you open the developer console you will see that there are multiple 503 errors(see image bellow). Any error starting with 500 and upwards is a server error and is not a product of the theme. You can read more about this here:
https://airbrake.io/blog/http-errors/503-service-unavailable
My recommendation would be for you to contact your hosting service provider and try to resolve the issues with them.
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you!!
Hi there,
You're welcome!
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.