Hello,

You can choose desired Skin in Elated Accordion settings →

So you can create a new test page → add Elated Accordion shortcode → choose desired option within Elated Testimonials settings and then switch to Classic Mode → 

The you can use the shorcode within some Slider or Widget area.

Or if you want to change it on some page, just go to alter that page → navigate to Elated Accordion element → and then set desired Background skin or add SomeExtraClassName →

and then add some custom css for that class in Appearance → Customize → additional CSS field.

For instance →

.SomeExtraClassName-001 .eltdf-accordion-holder p {
    color:red;
}

OR please  provide me with the exact page link(s) where this is happening, and I can take a closer look.

For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

Thanks & Regards, 
Vladimir

Hello there,

I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

This issue might be arising from using two different page builders. From the screenshot you sent I can see that you are using both Elementor and WP Bakery Page builder. Please note that two page builders are not compatible and I strongly recommend that you deactivate Elementor and use only WP Bakery.

Also try to deactivate all of your third party plugins that did not come with our theme to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please provide a temporary admin login(in a private ticket) and URL to your site and I’ll investigate further into this issue.

Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.

Kind regards,

Sean